Privacy Policy

Solstice World Wide Logistics LLC
Effective Date: [Insert Date]
3571 Far West Blvd #3585, Austin, TX 78731

🏢 Company Overview

Solstice World Wide Logistics LLC is a licensed freight brokerage based in Austin, Texas, established on August 7, 2022, and filed with the Better Business Bureau (BBB) on May 4, 2023. The company is managed by Ms. Cass Maenius.

1. Information We Collect

We may collect the following types of personal and business information:

  • Full name, phone number, and email address
  • Business or mailing address
  • Information submitted through website forms or email communication
  • Communication preferences, including SMS opt-in status

2. How We Use Your Information

Your information may be used to:

  • Provide brokerage and logistics coordination services
  • Communicate about shipment details, updates, and service issues
  • Respond to customer support inquiries
  • Send updates or promotional content (only with explicit consent)
  • Comply with legal obligations or respond to legal inquiries

3. How We Share Information

Solstice World Wide Logistics does not sell personal information. We may only share information with:

  • Trusted service providers under contract who assist in our operations
  • Legal or governmental entities, when required by law

We do not share SMS consent data or phone numbers with any third party or affiliate for marketing purposes.

4. Data Security

We implement reasonable administrative and technical safeguards to protect your data from loss, misuse, unauthorized access, or disclosure. However, no online transmission or storage is 100% secure.

5. Your Rights Under CCPA (California Residents)

If you reside in California, you have the right to:

  • Know what personal data we collect, use, and share
  • Request a copy of your personal data
  • Request deletion of your personal information
  • Opt out of data sharing for marketing purposes

To submit a request, contact us at:
📧 privacy@solsticeworldwidelogistics.com
📞 (512) 454-4444

6. Cookies

We use cookies on our website to:

  • Enhance site performance
  • Analyze user behavior (analytics)
  • Personalize your experience

You can control cookie settings via your browser.

7. SMS Consent & Terms of Service

📱 SMS Consent

When you provide your phone number, you are consenting to receive SMS/text messages from Solstice World Wide Logistics LLC related to logistics and service communications.

We do not share SMS opt-in data or phone numbers with any third parties or affiliate companies for marketing purposes.

📄 SMS Terms and Conditions

✅ SMS for Consent Communication

Phone numbers collected during the SMS opt-in process are used solely for business-related communication. They are not shared or sold for marketing purposes.

✉️ Types of SMS Communications

Once you provide consent, you may receive messages related to:

  • Pickup and delivery scheduling
  • Load confirmations and ETAs
  • Invoice reminders or billing questions
  • Service updates or customer support follow-up

Standard messaging disclosures apply.

🔁 Message Frequency

You may receive 1 to 5 messages per day depending on your interaction with our services. Message frequency may vary.

💵 Potential Fees

Your mobile carrier may charge you for each message sent or received. Charges depend on your plan and whether messages are sent domestically or internationally.

🔓 Opt-In Method

Customers may opt in by:

During this call, we will ask:

"Do you agree to receive texts from Solstice World Wide Logistics? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://www.solsticeworldwidelogistics.com/privacy-policy."

Your opt-in is recorded and not shared with third parties for marketing.

❌ Opt-Out

To stop receiving SMS messages at any time, reply:
“STOP” to any received message.

To resume messages, reply:
“START”

📢 Standard Messaging Disclosures

8. Updates to This Policy

This Privacy Policy may be revised periodically. The “Effective Date” above will always reflect the most recent version. We encourage you to review this page regularly.

9. Contact Us

If you have questions or concerns regarding this policy or your personal information, you may contact us at:
Solstice World Wide Logistics LLC
3571 Far West Blvd #3585, Austin, TX 78731
📧 privacy@solsticeworldwidelogistics.com
📞 (512) 454-4444